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Our customer service model
Your Insurance Intermediary will be there for you 24/7 consistently guiding you through difficult decisions.

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Our customer service model
Your Insurance Intermediary will be there for you 24/7 consistently guiding you through difficult decisions.

Find out more
OUR GROUP
Get to know us
European Reliance Insurance Company

European Reliance is one of the largest Insurance Companies in Greece that offers comprehensive products and services. In European Reliance we acknowledge that when our insured make a decision to protect themselves and their families, by choosing our products and services, they do not simply make a purchase. They trust us. With a sales network that counts more than 5,700 Insurance Agents, serving the needs of more than 648,000 customers, we stand here strong, to meet our obligations, according to your requests and keep our promises.

 
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 Summarized Key Financial Figures

Amounts in € mil.

Group’s Total Income
Gross Written Premiums & Related Income
Insurance Result
Pre-tax Profit
Total Assets
Investment Portfolio
Insurance Provisions
Bank Loan
0
Total Equity

Vision
In European Reliance we have a "Dream", which we serve with dedication and consistency since 1977:
  • In European Reliance we have a “Dream” that we serve with loyalty and consistency since 1977.
  • We want a society of Employees that live, create and evolve in a safe, ideal environment of unhindered prospects and fair remuneration.
  • We want a society of Insured, that will live, create and strive to ensure their valuables: Income, family, property, quality of life.
  • We want a society of Investors, that will ensure high returns from their investments with the lowest possible risk, that will support “the Dream”, whenever it is required.
  • We want to ensure the realization of our Dream with an in-house organization and an administrative culture that will not be person-oriented but rather future-oriented.
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We ought to improve ourselves, listen to your needs, adjust to the new circumstances, adopt new ideas and evolve!

ISO Certifications 
ISO 27001:2013
Certification by TÜV HELLAS (TÜV NORD) that ensures that European Reliance manages and protects the valuable information assets, implementing the applicable Legislation and Regulations.
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ISO 9001:2015
Certification by TÜV HELLAS (TÜV NORD) for the implementation of the Quality Management System that European Reliance owns since 2002 for the total of its services. 
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ISO 50001:2011
Certification by TÜV HELLAS (TÜV NORD) that ensures that European Reliance uses the Energy Management System, acts in a sustainable way, saves resources, and contributes to the protection of the environment and the climate.
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ISO 19600:2014
The certification with ISO 19600:2014, from the certification body TÜV NORD, verifies the proper implementation of the Compliance Management System with the continuous regulatory changes that take place over the past years in the insurance sector, protecting simultaneously the interests of the consumers and any interested party.
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CUSTOMER SERVICE
CLAIM ADJUSTERS
MONDIAL ASSISTANCE
INTERPARTNER ASSISTANCE