Information Security Policy


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European Reliance identifies the necessity for protection of the information assets which are under the company’s ownership or under the company’s control and the obligation to comply with the Greek and European, legal and regulatory framework.  The Security Policy is a framework for the protection of information administered by European Reliance, providing to the Organization guidance regarding the organization and processing of the information. The Security Policy is a set of rules that describes the way that  European Reliance administers and protects the company’s Information Assets. These rules define the role of each party within European Reliance, the parties’ duties, responsibilities and obligations. As every society needs laws, regulations and directions to ensure the safety  and smooth flow of operation, likewise every company/ organization needs a specific Security Policy (SP) to ensure the trustworthy, organized and effective use of the Information Assets. The purpose of this Security Policy is the SECURE, TRUSTWORTHY AND CONTINUOUS  provision of services and products to the final customers or collaborating parties. The Goal of the Security Policy is the establishment of a framework of general directions for the protection of the information of European Reliance, the implementation of which ensures the  Organization an accepted Security regarding the risk profile. Moreover, the purpose of the S.P. is to set restrictions regarding the access and the use of personal computers, information systems, networks, electronic communication means, and other relevant information  means used for the storage and process of data, documents and software that European Reliance owns and uses with higher purpose the protection of availability, integrity and confidentiality of the information and information assets. The primary targets of the Security  Policy are:

  • The protection of information of European Reliance.
  • The assurance of trust among the customers of European Reliance.
  • The assurance of compliance with the Greek Legal and Institutional Framework (Greek legislation).
  • The determination of the Organization’s security levels and requirements.
  • The establishment of mechanisms supporting the detection and prevention of threats of the information of European Reliance and the effective reaction of the Organization against active threats.
  • The assignment of the roles and responsibilities of the Organization’s employees in order to achieve the protection of information and information assets.
  • The increased awareness of the possible risks that threaten the Organization’s information and information systems.

For the above-mentioned reasons, European Reliance takes all necessary measures/controls on a technical and organizational level to ensure the integrity, availability and confidentiality of the processed information. At the same time, the company applies policies and procedues towards the following objectives:

  • Determination of the organizational structures necessary for the monitoring of subjects relevant to the Security Policy.
  • Determination of the technical measures/controls for the information and information systems control and access restriction.
  • Classification of the information, according to the significance and value.
  • Description of the necessary actions for the protection of information during the processing, storage and transfer.
  • Determination of the training methods of the company’s employees and insurance agents regarding the Information Security.
  • Determination of responses in cases of Information Security incidents.
  • Description of the ways that assure the safety of the business operations of the Company in cases of information systems dysfunction or in cases of disasters.

European Reliance completes risk assessments relevant to Information Security in regular intervals and takes all necessary measures to confront them. European Reliance applies a framework of assessment for the effectiveness of the Information Security processes, that defines the ratios, describes the calculation methodology and produces periodic reports, reviewed by the Organization’s Management for the system’s continuous improvement.
The Information Security Officer is responsible for the control and monitoring of the policies and procedures relevant to the Information Security Policy and the undertaking of all necessary initiatives for the elimination of arising risks that may threaten the availability, integrity and confidentiality of the information of European Reliance.
The total employees and insurance agents of the company with access to the company’s information and information systems are responsible to adhere to the rules of the applicable Information Security Policy.